Ingat kirim uang ke Indonesia, Ingat Mandiri Remittance




Job Description :

  • To serve customers by giving explanation on the remittance information such as exchange rate, charges and other terms condition.
  • To request and verify the customer ID.
  • To guide customer filing the application form and checking it completeness.
  • To make copy or scan the ID for new customers for documentation purposed.
  • To count money receives from the customers and check whether it is not fake money.
  • Input the transaction to the system based on the application form filled by the customers.
  • To seek supervisor approval if the transaction exceed teller limit any changes to the exchanges rate and charges.
  • To print the transaction receipt, stamping it and give the initial on it before conveying it to the customers.
  • To keep the transaction receipt copy as the transaction document.
  • To handle cash allocation in term of to transfer to or received from the supervisor.
  • Perform general duties as filling and documentations.
  • Execution of operational activity always with the decision of policy, order, common practice, method and rule going into effect.
  • Handling all remittance/settlement transaction activity and maintain customer service level for resumption it’s to be high according to Service Level Agreement (SLA) Standard.

Requirement :

  • Candidate Must Possess At Least SPM / Diploma
  • Male / Female
  • Required languange: Bahasa Malaysia, English, Bahasa Indonesia
  • Having knowledge in banking/remittance
  • Required skills: Teamwork, Fast Leaner,Problem Solving & Keen In Detail
  • Others Requirement: Friendly & Have Good Communication Skill


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